hìp12-110x75Bản tin FPT 

Ứng dụng HI-FPT trên điện thoại: Hỗ trợ xử lý tại nhà

Vào ngày 13/9/2016 FPT đã chính thức ra mắt ứng dụng thông minh mang tên HI-FPT, dành cho người dùng internet và các dịch vụ phát triển trên nền internet fpt.

Vậy chúng ta tiếp tục tìm hiểu ứng dụng HI-FPT là gì?

HI-FPT là một ứng dụng chạy trên nền tảng hai hệ điều hành phổ biến nhất hiện nay là Androi và IOS. Giao diện bắt mắt tính năng vô cùng đa dạng chỉ cần vài thao tác khách hàng sử dụng mạng fpt sẽ được xử lý sự cố tức thì hoặc tra cứu thông tin dịch vụ một cách đầy đủ nhất có thể. Khách hàng có thể tải ứng dụng trong của hàng CH Play đối với Androi hoặc App Store đối với IOS.

ung-dung-hi-fpt

Những tính năng nổi bật của ứng dụng Hi-FPT

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  1. Dịch vụ báo hỏng: tương tác nhanh chóng với nhà cung cấp FPT khi gặp vấn đề về sự cố mạng, truyền hình hoặc các dịch vụ liên quan, sửa chữa tại nhà, nhận biết kỹ thuật viên sửa chữa.
  2. Thanh toán trực tuyến cước phát sinh thông qua tài khoản ngân hàng internet banking, ATM, Visa…
  3. Tra cứu cước internet, truyền hình cùng với các gói dịch vụ thêm như: K+, VTVcab…
  4. Tra cứu lượng: kiểm tra lượng băng thông internet truy cập trong tháng
  5. Tìm kiếm địa điểm thanh toán cước gần nhất, đại chỉ các văn phòng giao dịch trên toàn quốc…
  6. Quản lý thông tin hợp đồng, cung cấp đầy đủ chi tiết các hợp đồng khách hàng đang đứng tên sử dụng

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Với những tính năng vượt trội trên khách hàng hoàn toàn có thể chủ động báo về công ty để xử lý sự cố thay vì khách hàng trực tiếp gọi đến tổng đài fpt như xưa. Chỉ cần vài thao tác đơn giản khách hàng sẽ nhận được sự nhanh chóng thuận tiện hỗ trợ dịch vụ cũng như tối ưu  từ FPT Telecom mang lại.

Ngoài ra trong tháng 9 này FPT cũng mở rộng chương trình khuyến mãi lắp đặt internet fpt miễn phí, trang bị modem wifi miễn phí, nhiều gói cước cáp quang tốc độ cao giá cước rẻ phù hợp với nhu cầu sử dụng mỗi khách hàng. Khách hàng sử dụng dịch vụ FPT sẽ được trải nghiệm những công nghệ đẳng cấp hàng đầu chỉ có FPT. Chúng tôi chắc chắn sẽ mang lại sự hài lòng cho quý khách hàng.

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